Most teams measure:
- →latency
- →token usage
- →API cost
They don't measure: Cost of incorrect execution.
The Real Cost Chain
Cause → Effect Unvalidated output → incorrect action → downstream correction → human intervention → system distrust
This shows up as:
- →manual fixes
- →support escalations
- →reconciliation pipelines
- →duplicated operations
So your system looks like it's "working." But operational cost is increasing.
Key Insight
Reducing token cost while increasing error cost is not an optimization. It's displacement.
